In a multi-site church there are generally ministry directors (aka leader, pastor). This is someone who is tasked with leading a ministry department. The department may be children, youth, worship, small groups, discipleship, etc.
Once a church has 3 or more sites, the ministry director may find her role changing. This is normal, but the transition can be painful. Someone who was really great at leading a department on a single campus may not easily re-cast their role in a multi-site environment.
My wife directs a children's ministry at a multi-site church. She and I recently discussed the following four major responsibilities and four major phases in supporting a campus at a multi-site church.
Responsibilities of the Ministry Director with regards to a Campus.
- Train the Team
- Resource the Campus
- Encourage the Team
- Maintain Church Standards
You will notice that Recruit and Overseeare both left off this list. These tasks are better delegated to a Ministry Coordinator who is assigned to that campus. Both the campus pastor and the ministry director should assist the ministry coordinator in these efforts. While it is optional, I believe the ministry coordinator should report directly to their Campus Pastor while maintaining close ties with the Ministry Director.
Phases in the life-cycle of a Campus
- Pre-launch / Expansion
- Post-launch
- Maintenance
- Crisis (could be departmental or campus-wide)
Levels of Effort for the Ministry Director with regards to a Campus should be adjusted for each responsibility depending on the phase the campus is in. The following matrix illustrates one possible allocation of effort. Don't get caught up in the allocation. It is subjective and it matters how you define the responsibilities.

Before allocating your effort, define the responsibilities and phases for your church. By defining these, it will be easier to understand if a campus is being fully supported in a manner appropriate to the reality of that campus.